Free MFP Security Webinar on June 10

With the recent CBS story about compromised information from a major metropolitan police department and a New York insurance company, end users and I.T. staff are learning they must play an active role in ensuring the security of their office equipment. This involves understaning how document technology being placed in the office interacts with your network as well as developing procedures to ensure information is protected where appropriate. This webinar is inteded for office managers as well as I.T. support staff and will cover:

  • Office information that needs to be protected
  • Relevant legislation (HIPAA, Gramm-Leach-Bliley)
  • Multifunction systems and data interacation
  • Multifunction systems and essential design features
  • Multifunction systems and independent certification
  • Multifunction systems and good security practices for your office
  • Multifunction systems at end of useful life

To register for this free webinar, visit:

Note: The May 26th session filled up quickly and this June 10th session was just added. Don’t delay — register today.

Webinar speakers/hosts include Patti Spicer, Deputy Director at Computer Sciences Corporation’s Security Testing and Certification Laboratories; Larry Kovnat, Product Security, Xerox Office group; Marlon Miller, Xerox Public Sector Marketing.

Twins tickets winners announced!

LuAnn Milner of the Young Life Castaway Club on Pelican Lake and Beth Pridday and Jacqueline Bennett of the Business & Entrepreneur Services Center at M-State, Detroit Lakes, are the winners of reserved seat tickets to June 28th Twins game vs. the Detroit Tigers. Congratulations! Read what the winners had to say about their Xerox machines and experiences working with Multiple Technologies.

LuAnn Milner considers her Xerox machine an extra employee for all the work it does.

From LuAnn: I have worked in an office setting for over 30 years.   When I started working as the office administrator at Castaway Club 6 years ago, we had a Xerox copy machine.   It was by far the most reliable machine I have used.  In addition, the Xerox machine had a wide variety of helpful features and service was always extremely prompt, courteous and reliable.  When our lease was done, I again chose to lease a new Xerox.  My new machine gave me the added features of color printing and scanning, all at a lower monthly cost!   The Xerox is perfect for my office because it is a reliable multi-function machine (printer, scanner, fax, color, etc).   I often call it my employee because of how productive it is!

 I have recommended the Xerox brand to other Young Life camps over the years.  About a year ago my local church (Zion) was replacing their multi-function copier.  3 quotes were presented at a church meeting.  I knew that my Xerox was better than all of them, so I referred the church board to Xerox for a quote and we ended up leasing a new Xerox with more functions, better service and lower cost than any other company had quoted.

Beth, Jacqueline and all the tenants of the BES Center at M-State utilize the Xerox color multifunction machine for their copying, printing, faxing and scanning needs.

From Beth:

I recently purchased my 3rd Xerox copier – all three were purchased for different reasons and purposes and I have loved them all – very little service required and all have produced high-end graphics and color when needed to enable me to produce my own marketing and pr materials!  Which was my goal!  Thanks Xerox!

Security is the topic of the day

In the 21st century, and with information as the key asset of every organization today, security is essential to the office — for documents and for any devices connected to the network. When it comes to networked multifunction devices, or MFPs, many vulnerabilities can be present because these devices can print, copy, scan to network destinations, send email attachments and handle incoming and outgoing fax transmissions. Thus, an MFP’s entire system, along with any device management software on the network, must be evaluated and certified in order for IT and all the workers of an organization to be certain that their documents and network are safe from information predators — or even from internal security breaches.

In this respect, not all MFPs are equal.

According to “Plugging the MFP Security Gap” by Mason Olds, IT World Canada (, there are five areas where documents generated by MFPs are most at risk:

  1. From the desktop: A file can be seized en route from the desktop to the server and used either in its existing form or modified and even exploited externally.
  2. At the server: Jobs sent to the MFP for printing typically sit unprotected on the server queue. At this stage, an internal hacker can pause the printing queue, copy a file, and restart the queue without noticeably disrupting the system.
  3. Between the server and the MFP: This is another point where documents are traveling unprotected — while on the way to the MFP device, information is fully exposed to anyone who can tap into the network.
  4. On the MFP: All information sent to the MFP is stored in the device’s hard drive. MFP hard drives can typically store about as much information as a PC hard drive.
  5. Left in the output tray or on the glass: In most office environments, it is common to pick up printed materials or leftover originals that belong to a co-worker.

Xerox reduces the risk for connected MFPs

MFPs evolved from copiers almost ten years ago. The guts of an MFP are essentially computer components — complete with a hard drive and memory — so that it can capture and manipulate image data and convert it into bits and bytes. Every time someone prints, scans, copies or faxes a document, the MFP is potentially vulnerable to attack by unauthorized users. That’s why it’s so essential for any MFP to be tested extensively for security vulnerabilities in its software before it goes to market.

Xerox provides more security for potential entry points to its MFPs than any of its competitors. It also continues to update those security functions on a regular basis. IT managers will find that Xerox offers the broadest range of multifunction systems that meet the internationally recognized standard for security, which is why they’ve earned Common Criteria full system certification.

“Unlike other document services vendors, Xerox has the entire multifunction system evaluated, rather than just a security kit or an individual security feature.” Recharger Magazine, 4/27/07

The following security functions have been included in Xerox Common Criteria certifications:

  • Encryption with Secure Protocols
  • Authentication
  • Internal Audit Log
  • Firewall
  • Image Overwrite
  • Embedded Fax
  • Secure Print

To receive a free security whitepaper, “Why MFPs Matter to IT: Ensuring Security on the Network”, send an email to Deanna at with Security in the subject line.

Here’s a link to the list of Xerox MFPs that are Common Criteria certified on the entire system:

With the proliferation of networked multifunction devices in today’s offices, and the amount of information that is sent, stored and shared viat those MFPs, the security of those devices should be among the top concerns of IT managers.


We Multiply Your Productivity!

Our online presence has changed! Here we’ll be able to update you on specials, new products, promotions as well as comments and stories from our customers and Xerox service technicians and specialists. As always, product brochures, specifications and support/troubleshooting info are available on the Xerox corporate website at